Effective date: March 31, 2026
We collect information you provide directly, including your name, phone number, and any details you share during an incident. We may also collect usage data, device information, and location data when you interact with the Service.
We use your information to provide and improve the Service, coordinate roadside assistance, send service-related communications, comply with legal obligations, and ensure the safety of our users.
By registering, you consent to receive WhatsApp and SMS messages from Wheelman related to your account and incidents. Standard message and data rates may apply. Reply STOP at any time to opt out of non-essential communications.
We do not sell your personal information. We may share your information with roadside service providers, emergency contacts you designate, insurance carriers when authorized, and third-party service providers who assist us in operating the Service — all under confidentiality obligations.
Location information is collected during active incidents to coordinate assistance. We retain location data only as long as necessary for the incident record and any related claims or compliance requirements.
We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us at the address below.
We use industry-standard technical and organizational measures to protect your information. No system is completely secure, and we cannot guarantee absolute security of your data.
Depending on your location, you may have rights to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at privacy@wheelman.app.
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
We may update this Privacy Policy periodically. We will notify you of material changes via the contact information on file. Continued use of the Service after changes constitutes acceptance.
Privacy-related inquiries may be directed to privacy@wheelman.app.